SERVICE DESCRIPTION - PLEASE READ IN FULL! Coppell TV Repair LLC offers a REPAIR SERVICE for the main board BN97-02037B / BN94-01658D shown on the picture and used in Samsung PN50A550S1FXZA plasma TV. REPAIR SERVICE means you have to take out and send us the board from your TV so that we can service, test and return it back. The board that you pull out of your TV may have different BN94 or BN97 numbers or may have a BN41 or BN96 numbers that are not listed here.That is OK as Samsung is known to have made multiple releases of the board and they are all compatible. So as long as your board looks like the one in the listing it is OK to send it over. BOARD FAILURE SYMPTOMS There are several different ways we've seen that board fail and, without a doubt, a number of others that we have not seen yet. Therefore you should know that the below list is meant as a guidance based on our experience and not as a certain let alone complete list of indications that the board is bad. Some of the symptoms, such as TV power cycling may also be caused by failures in other boards. For example the power cycling can and we have seen caused by a faulty power supply. That said, here are some common symptoms we have seen when this main board is bad: 1 TV turning on and of (power cycling) and, if left for long enough, sometimes succeeding to power on and operate normally; 2 TV starting up normally, playing the Samsung startup sound and sometimes showing a picture before shutting down; it may remain shut or it may restart or attempt to restart a few times as explained above; 3 TV starting up properly and operating for some time then freezing or losing completely picture and producing loud pitch / screeching noise from the speakers; it may shut itself off or stay in that condition unresponsive until disconnected from power. HOW DOES IT WORK This is a flat rate testing and repair service, meaning we will attempt to repair any problem with the board within that price as long as the board we receive meets our requirements (see separate section below). Depending on what we find out and what we do you pay the listed price or less (details explained further below).
Following the instructions you package and send or otherwise deliver the board to us. If the board arrives in working order you will be contacted for details.If the board is bad then we attempt to repair it. If we succeed we usually send the board back without communication.
If we fail to repair the board we contact you with details. If you have any questions please ask before initiating the service! REQUIREMENTS FOR THE BOARD(S) SENT IN FOR SERVICE. The board(s) we receive must be physically intact and must have not been tampered with or serviced before. The advertised flat rate for repair service is only valid when the above conditions are met.
Exceptions are possible and often applied for minor repair attempts, but we reserve the sole right to judge if and when we would consider a repair minor. It is also possible, depending on the condition of the board, to eliminate the second possibility and just flat our reject having to service the board. Cancelling the order and invoicing for return S&H alone.
4 RIGHT TO WITHDRAW - we reserve the right to refuse to sell for whatever reason. This item is in the category "Specialty Services\Restoration & Repair\Electronics". The seller is "coppelltvrepair" and is located in this country: US. This item can be shipped to United States.