Products will be free from defects in materials and workmanship when used according to professional norm, standards and practices. If we receive your your item and it is deemed beyond economic repair, we will notify you to determine whether or not you want us to return the item to you. At SAO Electronics - Quality is our Top Priority!SAO Electronics specializes in remanufacturing consumer and industrial electronics for most brands and conforms to ISO 9001:2015 standards. All items are remanufactured to their original specifications and tested to ensure we are delivering repaired items of high quality. The quality of our remanufactured parts are equal to or better than an OEM part.